Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits.
Some providers call them ‘essential’ or ‘basic’ broadband.
These tariffs are delivered in the same way as normal packages, just at a lower price. Amid rising living costs, Ofcom is encouraging companies to offer social tariffs to help customers on low incomes.
Take a look at the list of available tariffs.
In the past you would have to regularly provide your broadband supplier with proof that you were in
receipt of certain benefits, in order to get a discount. From now on, you only need to tell your broadband supplier that you want to be considered for a cheaper deal. Then, with your permission, the broadband provider will be able to verify whether you are in receipt of the relevant benefits with the DWP.
If you are claiming or are in receipt of any of the following benefits you should be able to cut your broadband bills:
- Universal Credit
- Pension Credit
- Income Support
- Income-based Jobseekers Allowance
- Income-related Employment Support Allowance
The new scheme makes it much easier for customers to access cheaper deals and some providers may also waiver early termination fees for people moving from their existing tariffs.
