Everyone needs a helping hand from time to time. Maybe you have difficulties with your eyesight or hearing. Maybe you’re a parent with young children at home. Maybe you have mobility challenges that would make it difficult to pop to the shop for bottled water if your water supply was ever interrupted. Or maybe you have a medical condition that means you rely heavily on your water supply.
Whatever your circumstances, Dŵr Cymru’s Priority Services Register helps to make sure they’re giving you the right support and the best service possible.
Overview requirements –
Your Welsh Water account reference number
This can be found in the top right corner of your bill, on your My Account dashboard, or the reference on your payment if you pay by direct debit.
Click here for the Priority Services Register Form.
